{"product_id":"itil®-product-version-5-certification-training","title":"ITIL® Product (Version 5) Certification Training","description":"\u003cdiv\u003e\n\u003cp\u003eThe \u003cb\u003eITIL Product (Version 5)\u003c\/b\u003e course provides learners with the guidance needed to \u003cb\u003emanage digital products end‑to‑end\u003c\/b\u003e, from discovery through design, acquisition, build, transition, operation, delivery, and support.\u003c\/p\u003e\r\n\u003cp\u003eParticipants learn how digital products enable services, how value is co‑created, and how organizations can govern products effectively across complex, evolving ecosystems. The course emphasizes \u003cb\u003epractical application, lifecycle thinking, value streams, and continual improvement\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eITIL® Product (Version 5) Certification Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eThis ITIL Experience (Version 5) Training course includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAccredited course content and curriculum\u003c\/li\u003e\n\u003cli\u003eITIL Experience (Version 5) Exam\u003c\/li\u003e\n\u003cli\u003e1 Year of PeopleCert Plus Membership (includes mock exam \u0026amp; Take2 exam retake option)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eIn this ITIL Experience (Version 5) course, you will learn the following:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCore concepts of digital experience and experience value\u003c\/li\u003e\n\u003cli\u003eHow experience integrates with the ITIL Product and Service Lifecycle\u003c\/li\u003e\n\u003cli\u003eHow lifecycle activities influence experience outcomes\u003c\/li\u003e\n\u003cli\u003eExperience governance, signals, and continual improvement\u003c\/li\u003e\n\u003cli\u003eHow ITIL integrates experience thinking with DevOps, AI, and project management\u003c\/li\u003e\n\u003cli\u003eHow to prepare for and pass the ITIL® Experience certification exam\u003cstrong\u003e \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eITIL Experience (Version 5) Training Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eParticipants must hold ITIL 4 Foundation or ITIL (Version 5) Foundation certification. \u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eITIL Experience (Version 5) Certification Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo earn the ITIL Experience (Version 5) certification, you must:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSit for the ITIL Experience (Version 5) exam via PeopleCert’s online proctoring service\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eITIL Product (Version 5) Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eModule 1: Digital Products and Services\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefinition and characteristics of digital products\u003c\/li\u003e\n\u003cli\u003eHow digital products create value and enable services\u003c\/li\u003e\n\u003cli\u003eRelationships between digital products, services, and service offerings\u003c\/li\u003e\n\u003cli\u003eOverview of the ITIL Product and Service Lifecycle from a product perspective\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 2: Discover\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding consumer needs, market context, and product direction\u003c\/li\u003e\n\u003cli\u003eAligning product vision, positioning, and portfolio decisions\u003c\/li\u003e\n\u003cli\u003eApplying discovery at organizational, portfolio, and product levels\u003c\/li\u003e\n\u003cli\u003eAssessing context, agreeing objectives, prioritizing initiatives, and communicating roadmap changes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 3: Design\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHuman‑centered and holistic product design principles\u003c\/li\u003e\n\u003cli\u003eDesigning product capabilities, interfaces, and workflows\u003c\/li\u003e\n\u003cli\u003eCreating product specifications and prototypes\u003c\/li\u003e\n\u003cli\u003eTranslating product direction into actionable designs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 4: Acquire\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAcquiring technology, people, and third‑party services for products\u003c\/li\u003e\n\u003cli\u003eEvaluating sourcing options and acquisition strategies\u003c\/li\u003e\n\u003cli\u003eManaging suppliers and internal capabilities\u003c\/li\u003e\n\u003cli\u003eEnsuring acquired resources support product lifecycle needs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 5: Build\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntegrating design into build activities\u003c\/li\u003e\n\u003cli\u003eDeveloping and testing product components and integrations\u003c\/li\u003e\n\u003cli\u003eManaging iterative development and quality controls\u003c\/li\u003e\n\u003cli\u003ePreparing products for transition and use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 6: Transition\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTransitioning products into live environments\u003c\/li\u003e\n\u003cli\u003eManaging releases, deployments, and change\u003c\/li\u003e\n\u003cli\u003eEnsuring product readiness, knowledge transfer, and risk management\u003c\/li\u003e\n\u003cli\u003eStabilizing products during early life support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 7: Operate\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOperating digital products reliably and securely\u003c\/li\u003e\n\u003cli\u003eMonitoring product performance, availability, and capacity\u003c\/li\u003e\n\u003cli\u003eManaging incidents and operational issues\u003c\/li\u003e\n\u003cli\u003eMaintaining product stability and operational effectiveness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 8: Deliver\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDelivering product‑enabled services to consumers\u003c\/li\u003e\n\u003cli\u003eManaging onboarding, access, and service interactions\u003c\/li\u003e\n\u003cli\u003eSupporting service consumption through products\u003c\/li\u003e\n\u003cli\u003eMaintaining service quality and stakeholder relationships\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 9: Support\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupporting products during normal operation and disruption\u003c\/li\u003e\n\u003cli\u003eManaging problems, known errors, and recovery activities\u003c\/li\u003e\n\u003cli\u003eUsing knowledge to improve product support effectiveness\u003c\/li\u003e\n\u003cli\u003eReducing recurrence and improving product resilience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 10: Lifecycle Management\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eManaging digital products end‑to‑end across the lifecycle\u003c\/li\u003e\n\u003cli\u003eIntegrating lifecycle activities into product value streams\u003c\/li\u003e\n\u003cli\u003eGoverning products for consistency, sustainability, and improvement\u003c\/li\u003e\n\u003cli\u003eApplying continual improvement to product management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 11: ITIL and Other Frameworks\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntegrating ITIL Product with DevOps practices\u003c\/li\u003e\n\u003cli\u003eAligning ITIL Product with PRINCE2 and project delivery\u003c\/li\u003e\n\u003cli\u003eUsing AI and automation to support product management\u003c\/li\u003e\n\u003cli\u003eApplying governance and decision support across the product lifecycle\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"267A91CN \/ 2026-07-22T09:00:00 \/ Ottawa","offer_id":48109112656042,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"269C83US \/ 2026-09-09T09:00:00 \/ Herndon, VA","offer_id":48109112688810,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"26AA46CN \/ 2026-10-21T09:00:00 \/ Ottawa","offer_id":48109112721578,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"26CB85US \/ 2026-12-09T09:00:00 \/ Herndon, VA","offer_id":48109112754346,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"271A64CN \/ 2027-01-20T09:00:00 \/ Ottawa","offer_id":48109112787114,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"273C11US \/ 2027-03-10T09:00:00 \/ Herndon, VA","offer_id":48109112819882,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true},{"title":"274A54CN \/ 2027-04-21T09:00:00 \/ Ottawa","offer_id":48230040961194,"sku":"US-1382-IL","price":2785.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/learningtreeinternational-wmata.myshopify.com\/products\/itil%c2%ae-product-version-5-certification-training","provider":"Learning Tree International","version":"1.0","type":"link"}